Don’s Privacy Policy

Don’s Garage Doors

Privacy Notice

Updated: 7/21/25

1. Introduction

TMII Enterprises, LLC (dba Don’s Garage Doors) (“Don’s Garage” or “we” or “us”) respects your privacy and is committed to protecting it through our compliance with this policy.

This Privacy Notice (our “Privacy Notice”) describes the types of information we may collect from you or that you may provide to us when you visit the website www.donsgaragedoors.com (our “Website”) or use our garage door repair and installation services (our “Services”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • on our Website;
  • when you request or receive our Services, including when you request our Services online or offline via telephone;
  • in email, text, and other electronic messages between you and our Website;
  • when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

  • us on or through any other website operated by DON’S Garage or any third-party;
  • third-party manufacturers of the products we may provide you when you use our Services;
  • us offline outside the context of your use of our Services; or
  • us or any of our affiliates or subsidiaries related to your or any other individual’s employment or potential employment with us.

Please read this Privacy Notice carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website or Services. By accessing or using this Website, and by requesting or receiving our Services, you agree to this Privacy Notice. Your continued use of this Website or our Services after we make changes is deemed to be acceptance of those changes, so please check this Privacy Notice periodically for updates.

2. Children Under the Age of 18

Our Website and Services are not intended for children under 18 years of age. No one under age 18 may directly provide any information to us on or through the Website or as part of requesting or receiving the Services. We do not knowingly collect Personal Data directly from children under 18.

If you are under 18, do not use or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use.

If we learn we have collected or received Personal Data directly from a child under 18 on or through the Website or as part of requesting or receiving the Services without verification of parental consent, we will delete that information. If you believe we might have any information directly from a child under 18, please contact us at Privacy@donsgd.com.

3. Information We Collect About You and How We Collect It

Throughout this Privacy Notice, the term “Personal Data” means any information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or device. However, Personal Data does not include any de-identified or aggregated information.

Generally

We collect Personal Data from various sources, including:

  • directly from you when you provide it to us, including information provided offline in connection to our Services;
  • automatically as you navigate through the Website;
  • information we create about you as you use the Website or schedule or receive our Services;
  • from third parties, for example, our business partners.
Information You Provide to Us

We collect the following types of Personal Data directly from you when you use our Website or request our Services: real name, age, address, email address, telephone number, signature, veteran or military status. We also collect other information such as garage door make and model.

  • Information you provide by filling in forms on our Website or during Services;
  • Details provided during scheduling, inquiries, payments, troubleshooting, or general correspondence (including email addresses).
Information We Collect Through Automatic Data Collection Technologies

As you interact with our Website, we may collect data such as:

  • Visit details including traffic data, location, logs, clickstream, and other analytics;
  • Your general location based on IP address;
  • Your device data (IP, OS, mobile network, browser, device ID).

This helps us:

  • Estimate usage and audience size;
  • Store preferences;
  • Customize the experience;
  • Recognize returning users.
Technologies We Use
  • Cookies: Small files stored on your device. You can manage cookies via your browser. Learn more at allaboutcookies.org and youronlinechoices.eu.
  • Session Cookies: Temporary identifiers that expire when your browser closes.
  • Web Beacons: Used to track views or email opens, analyze traffic, and maintain server integrity.
  • Website Interaction Tools: Tools that record mouse movement, keystrokes, and interactions. By using our Website, you consent to such tracking and disclosure to third parties.

By continuing to use our Website, you consent to these technologies and their use as described.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or services on the Website may be provided by third parties (e.g., ad networks, analytics, social media tools) who use tracking technologies to gather information about you across platforms.

We do not control these third-party technologies. Please contact the third-party provider directly for more information about their use.

Information We Create About You

We may generate information such as purchase history, preferences, and unique identifiers which, when linked to your identity, become part of your Personal Data.

4. How We Use Your Information

We use information that we collect about you or that you provide to us, including any Personal Data:

  • to personalize our Website and Services and your experience;
  • to provide you with information or Services that you request from us;
  • to support, develop, troubleshoot, and debug our Website and Services;
  • to create, maintain, customize, and secure your account with us;
  • to process your requests, purchases, transactions, and payments and prevent transactional fraud;
  • to provide you with notices about your account, including Service appointments and maintenance reminders;
  • to notify you about changes to our Website or any products or Services we offer or provide through them;
  • to provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses;
  • auditing relating to a current interaction with you, including, but not limited to, counting advertising impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with any applicable specification and other standards;
  • to help maintain the safety, security, and integrity of our Website, products, and Services, databases and other technology assets, and business;
  • for internal testing, research, analysis, and product development, including to develop and improve our Website and Services;
  • detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;
  • to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  • in any other way we may describe when you provide the information;
  • to fulfill any other purpose for which you provide it; and
  • for any other purpose with your consent.

We may also use your information to contact you about our Services that may be of interest to you.

5. Disclosure of Your Information

We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Notice. However, we may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose Personal Data that we collect or you provide as described in this Privacy Notice:

  • to our subsidiaries and affiliates;
  • to contractors, service providers, and other third parties we use to support our business, such as for scheduling and payment processing providers. Our scheduling provider’s privacy notice may be found at: https://www.scheduleengine.com/privacy-policy. Our payment processor’s privacy policy may be found at: https://fintech.com/privacy-policy;
  • to a potential or actual buyer or other successor in the event of a planned or actual merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Don’s Garage Door’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by DON’S Garage about our Website’s and Services’ users is among the assets transferred;
  • to fulfill the purpose for which you provide it;
  • for any other purpose disclosed by us when you provide the information; and
  • with your consent.

We may also disclose your Personal Data:

  • to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
  • to enforce or apply our Terms of Use or our terms of sale and other agreements, including for billing and collection purposes;
  • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of DON’S Garage, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

6. Choices About How We Use and Disclose Your Information

We do not control the collection and use of your information collected by third parties described above in Disclosure of Your Information. When possible, these organizations are under contractual obligations to use this data only for providing the services to us and to maintain this information strictly confidential. These third parties may, however, aggregate the information they collect with information from their other customers for their own purposes.

We strive to provide you with choices regarding the Personal Data you provide to us. Mechanisms include:

  • Tracking Technologies: You may refuse browser cookies or set alerts for cookie activity. Disabling may impact Website functionality. If not disabled, you consent to our use and third-party recording.
  • Targeted and Behavioral Advertising: Technologies may display ads based on your activity. You may opt-out by managing cookie settings. Some Website functionality may be affected.
  • Promotional Offers from DON’S Garage: To opt-out of marketing communications, contact us or use the unsubscribe link in promotional emails. This does not apply to transactional communications like purchases or warranty services.

We do not control third-party tracking for interest-based advertising. You may learn more about your options from:

7. Accessing, Correcting, and Deleting Your Personal Data

You may request to access, correct, and delete your Personal Data by contacting us at the contact information below or by sending us an email stating your request to
Privacy@donsgd.com. However, we cannot accommodate a request to change or delete your Personal Data if we believe that such change or deletion would either violate a legal obligation or cause the Personal Data to be incorrect.

The jurisdiction in which you are a resident or are located may provide you with additional rights and choices regarding your Personal Data. Please see Jurisdiction-Specific Privacy Rights for more information.

8. Jurisdiction-Specific Privacy Rights

The law in some jurisdictions may provide you with additional rights regarding our use of Personal Data. To learn more about any additional rights that may be applicable to you as a resident of one of these jurisdictions, please see the privacy addendum for your state that is attached to this Privacy Notice.

Your California Privacy Rights

California Civil Code Section 1798.83 (California’s “Shine the Light” law) permits users of our Websites that are California residents and who provide Personal Data in obtaining products and services for personal, family, or household use to request certain information regarding our disclosure of Personal Data to third parties for their own direct marketing purposes.

If applicable, this information would include the categories of Personal Data and the names and addresses of those businesses with which we shared your Personal Data for the immediately prior calendar year (e.g., requests made in 2024 will receive information regarding such activities in 2023). You may request this information once per calendar year.

To make such a request, please send an email to Privacy@donsgd.com or write us at:

3254 E Broadway Rd., Phoenix, AZ 85040.

9. Do Not Track Signals

We also may use automated data collection technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they “do not track” your online activities. At this time, we do not honor such signals and we do not modify what information we collect or how we use that information based upon whether such a signal is broadcast or received by us.

10. Data Security

We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted over the internet, including to our Website. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures deployed on our Website or information technology systems.

11. Changes to Our Privacy Notice

We may change this Privacy Notice at any time. It is our policy to post any changes we make to our Privacy Notice on this page. If we make material changes to how we treat our users’ Personal Data, we will provide a notice on the Website’s home page. The date this Privacy Notice was last revised is identified at the top of the page.

You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Notice to check for any changes.

YOUR CONTINUED USE OF OUR WEBSITE OR SERVICES FOLLOWING THE POSTING OF CHANGES CONSTITUTES YOUR ACCEPTANCE TO SUCH CHANGES.

12. Contact Information

If you have any questions, concerns, complaints, or suggestions regarding our Privacy Notice or the ways in which we collect and use your Personal Data described in this Privacy Notice, have any requests related to your Personal Data pursuant to applicable laws, or otherwise need to contact us, you may contact us at the contact information below or through the “Contact Us” page on our Website.

Don’s Garage Doors
3254 E Broadway Rd.
Phoenix, AZ 85040
U.S.A.
Telephone: (833) 886-5219
Email: Privacy@donsgd.com